Common Usability Issues
| Cost: | NZ$625 excluding GST. |
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| When: | To be confirmed |
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| Where: | To be confirmed |
| RSVP: | Simply email Michelle if you'd like to attend, or have any questions. |
Description
Common Usability Issues is a practical introduction for people wanting to learn about how to improve the usability of software applications or websites. From high-level principles right through to detailed tips on specific interface elements, attendees will learn how to apply simple usability guidelines to their work and build usability into their designs from the start. Attendees also take away a set of valuable reference notes and checklists.
Learning objectives
During the workshop participants will:
- Understand fundamental usability concepts and issues
- Learn why usability is important, and how it can be inexpensively included in projects
- Learn about best-practice usability heuristics (including the latest research)
- Learn how to apply best practice usability and avoid basic mistakes, through the use of dozens of real-world examples
Who should attend?
- Designers and developers of all kinds of interactive technologies including websites, intranets and software applications
- usability specialists
- business analysts responsible for screen designs
- technical writers wanting to learn about the latest usability research.
Sample feedback
- "Accessible and relevant examples."
- "The session was fantastic - really helpful and relevant information, backed up by real-world examples."
- "Lots of tips I can apply straight away."
RSVP
Simply email Michelle if you would like to attend.
About the presenter - Dave O’Brien
Dave O'Brien is a senior consultant at Optimal Usability, New Zealand's leading usability consultancy company. Optimal Usability has completed over 1,600 user tests for clients such as Trademe, Westpac, Department of Conservation and Yahoo!
Dave’s ten years of user-centered design experience in San Diego taught him that the key to delivering a great product is up-front, unbiased user research - moving past preconceptions, folklore, and the competition to find out who the users really are and what they really need.
His past work, as a full-time UI designer for Qualcomm and a senior UI consultant for Intuit, includes both commercial products (B2B web apps and high-profile consumer desktop software) and internal tools (intranets, workflow automation, and knowledge management).
More recently, Dave designed a call-centre system for Air New Zealand, helped create the customer experience for a telco startup, guided the development of website personas for ACC, and created a new site-structure evaluation tool.
If the weather's good, Dave's out riding a user-centered bike and planning his next cycling tour. When it gets cold and wet, you'll find him carving stone, juggling, or playing Texas Hold'em (not at the same time).
What to wear
For your enjoyment all our workshops are designed to be as interactive and relaxed as possible, so please wear comfortable clothing. We are not always able to completely control air conditioning and room temperature, so wearing layers will be handy in case you are too hot or too cold.
Course cancellation
- A course may be cancelled or postponed by Optimal Usability either due to exceptional circumstances beyond our control (e.g. presenter illness) or should the minimum number of participants not be reached.
- It is recommended that if you are travelling from outside the city that refundable travel tickets and accommodation are booked. We cannot accept liability for non-refundable travel and accommodation in the case of cancellation or postponement.
- If a course is cancelled or postponed you will be advised and, on your instruction, the fee will either be refunded or transferred to an alternative workshop.
Participant withdrawals
- While you may send a substitution at any stage at no extra charge, we do ask that you notify of us of this within 48 hours of the workshop commencing.
- A 20% withdrawal fee will be charged if you withdraw between 15 and 5 working days before the start of the workshop.
- A 50% withdrawal fee will be charged if you withdraw between 5 working days and 48 hours before the start of the workshop.
- A 100% withdrawal fee will be charged if you withdraw less than 48 hours before the start of the workshop.
