Expert Review
In situations where quick feedback and an expert opinion are required, an Expert Review provides excellent results at low cost.
In an expert review a team of usability professionals performs a thorough examination of an existing product from the user's perspective. They independently identify and rate problem areas and provide recommendations to make the product more practical, useful, usable and satisfying to use.
Benefits
An expert review takes advantage of the collective knowledge of experienced practitioners who have facilitated hundreds of user tests. The results have great bang-for-buck and can be turned around very quickly. Furthermore, an expert review often identifies easy-to-make changes that provide substantial improvements in usability. It can be conducted on paper-based or early stage prototypes, and our reports always give you an idea of the priority and severity of issues.
Typical deliverable
A prioritized report of recommended changes, typically 25 - 30 pages in length (excluding appendices). The average expert review results in 70-100 recommendations.
Typical duration
3 - 4 weeks.
Clients
We have done expert reviews for clients such as:
- Victoria University
- Woolworths
- Lincoln University
- Westpac NZ
- University of Canterbury
- Canterbury Clothing Company
In industries as diverse as:
- Finance
- Education
- Travel & Tourism
- Telecommunications
- Legal
- IT
- E-commerce
- Government
Reviewing a variety of technologies such as:
- Internet sites
- Extranet sites
- Paper prototypes
- Software
